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SkinMedica® Aesthetics Inc., a wholly owned subsidiary of Allergan, Inc., develops, manufactures, and sells high-quality skin care products, principally through physician offices and medically supervised spas. Our goal is to enable practices, like yours, to offer top-of-the-line skin care regimens supervised by physicians and other healthcare professionals.WHY WE HAVE THIS POLICY
We know quality is important to you and it is of utmost importance to us. The purpose of this Policy (referred to as the “SkinMedica® Aesthetic Product and Internet Sales Policy” or the “Policy”) is to ensure that SkinMedica® maintains its high quality and associated brand goodwill.
SkinMedica® may, at the company's sole discretion, terminate any account that does not comply with this Policy. Our Policy is an important part of our strategy to build our brand and we believe it is in the interest of our customers and their patients to abide by it. SkinMedica® enforces the Aesthetic Product and Internet Sales Policy strictly, so please familiarize yourself with the terms.OUR SALES POLICY
SkinMedica® is an established, valued leader in skin care because of the proven clinical benefits of our products. We pride ourselves on partnering with offices and spas that prioritize customer needs and provide superior service, in line with our own company values. Therefore, SkinMedica® sells products only to authorized accounts.
Accounts that engage in any of the following sales or advertising tactics will be deemed unauthorized and will not receive future shipments of SkinMedica® products:
Reselling SkinMedica® products without the participation of a practicing physician with a valid DEA number or Medical Education number
We strongly believe that each of the sales or advertising tactics outlined above are likely to damage the investment that SkinMedica® has made in offering high-quality products that are part of a medically supervised skin care regimen managed by physicians. This list is not exhaustive, and SkinMedica® reserves the right to exercise independent discretion in regards to which accounts are authorized to buy and sell SkinMedica® products.PAYMENTS/ DISCOUNTS
The following returns of SkinMedica® aesthetic products (including VIVITÉ®, M.D. FORTÉ®, and PREVAGE® MD) will be accepted:
If you are ever dissatisfied with a product, SkinMedica® will exchange products as long as a valid reason is provided. Returns will not be accepted after 30 days.
All Hazardous Goods (e.g. peels, purifying toner) sales are final; no refunds or exchanges are allowed.OUR INTERNET SALES POLICY
Our Internet Sales Policy serves to protect consumers and physician customers from potential counterfeit and illegally acquired products. Our goal is to support physician-controlled businesses and to establish a process to identify and register authorized accounts and websites associated with those authorized accounts. SkinMedica® prohibits the promotion or sale of SkinMedica® products on any Internet site unless our business rules are strictly followed. As part of this Policy, SkinMedica®:
This Policy is a unilateral statement of our intentions, rules, and expectations in regards to the type of accounts we authorize to buy and sell our products. This Policy is not a contract, nor is this Policy an offer to form a contract. SkinMedica® is not asking for, nor will it accept, any agreement about an account's compliance with this Policy. This Policy simply describes the terms under which SkinMedica® may, at the company's sole discretion, choose to sell products to accounts. SkinMedica® may, at the company's sole discretion, at any time, modify the terms of this Policy.