Shipping Information

Shipping Methods

UPS Ground - 1-5 business days depending on location + 1-2 business days to process the order.
UPS 2nd Day Air - 2 business days + 1-2 business days to process the order.
UPS Next Day Air - Delivery in 1 business day + 1-2 business days to process the order.
All orders require 1-2 business days processing time before shipping.
Your "bill to" and "ship to" address must both be within the fifty United States.

Processing and Shipping Guidelines

Most orders are processed within 1-2 business days (but SkinMedica does not warrant or guarantee that orders will be accepted and/or purchased within this timeframe), provided the items are in stock and payment is verified.
SkinMedica does not process orders during weekends or holidays.
SkinMedica does not guarantee same day shipping.
SkinMedica does not offer shipping options to addresses outside of the fifty United States at this time.
All orders are charged sales tax if applicable.

Hazardous Materials

For shipping purposes, the following SkinMedica products (as such list may be updated by SkinMedica from time to time) are considered hazardous goods (for example, because they contain alcohol or other flammable or volatile substances):

SkinMedica's Acne Toner product (also contained in the Acne System Kit)

To comply with federal transportation regulations, SkinMedica ships all items forming part of an order which includes a hazardous good via Ground UPS Delivery Service.

Gifts

SkinMedica offers complimentary customer appreciation gifts with the purchase of selected merchandise or through selected promotions. The gift item(s) will either be automatically shipped to you free of charge or, if shipping is payable for such gift, will be added to your shopping cart and listed on the order confirmation screen prior to your submission of your order, and you may remove such gift from your order at your discretion. Gift offers are valid only while supplies last.