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We're always interested in hearing from our customers and are ready to assist you with any questions.
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General Customer Inquiries Medical Professionals: If you would like to return a product or if you have any other questions or concerns, please call our Customer Service Team at 866-867-0110 8 am - 7 pm CST, Monday through Friday, except holidays.
Online Customers: If you would like to return a product, or discuss product concerns or adverse reactions, please contact our Skin Care Concierge Team at 855-754-6700, 8:30 am - 6 pm CST, Monday through Friday, except holidays. Skin Care Concierge Team To place an order or inquire about which SkinMedica® products are right for you, please contact our Skin Care Concierge Team at 855-754-6700, 8:30 am - 6 pm CST, Monday through Friday, except holidays. Brilliant Distinctions® For questions about your Brilliant Distinctions® account or linking it with your SkinMedica® account to earn and redeem BD points please contact our Brilliant Distinctions Customer Service at 888-324-2745, 8 am - 7 pm CST, Monday through Friday, except holidays.

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