We only accept the return of products originally purchased through the SkinMedica® website or through a SkinMedica® Skin Care Concierge team member. If you would like to return a product purchased from another location, please contact the seller directly regarding your return.
We apologize if you have received any items that may have been damaged during shipment. Please save the damaged box and product(s) and contact our Skin Care Concierge Team at 855-754-6700 immediately upon receiving it from SkinMedica.com.
To ensure that you are receiving authentic SkinMedica® products, you should only purchase them on this site or through a SkinMedica® approved medical practice or medically supervised spa location. To learn more about authenticity and see a list of unauthorized Internet resellers, click here. To find a SkinMedica® approved physician in your area that sells SkinMedica®, click here.